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Integrators FAQ
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What parameters are required to use the "Get Orders" endpoint?
To use the "Get Orders" endpoint, you must include the following required parameters: seller_contract_id: The contract ID for the seller. order_reference: The order reference. status: The order status (e.g., PENDING). carrier: The carrier for the ...Can I filter orders based on the date they were last updated?
Yes, you can filter orders based on their status update dates using the parameters status_updated_at_start and status_updated_at_end.What is the current status of the XML API vs REST API?
Please note that since last 30th June we don't give support to the XML API so we encourage you to migrate to the REST API as soon as possible if you still haven't done it. You can contact us for any question you may have for this process.What is the significance of the "WAITING_PAYMENT" status?
The "WAITING_PAYMENT" status is related to the order processing cycle. However, as of now, the "WAITING_PAYMENT" status is not available in the Orders API (REST).Are there any limitations on API requests?
Yes, to prevent abusive usage, requests to the API might be limited to 200 per hour and per IP address. If this limit is reached, the API will return an HTTP status code 429, indicating "Too Many Requests."
Popular Articles
Are there any limitations for the "update_offers" endpoint?
Quotas: 200 requests allowed per hour per IP address. HTTP status code 429 (Too Many Requests) will be returned if the limit is reached. Payload Size: The maximum payload size for the PATCH request body is 5 MBCan I filter orders based on the date they were last updated?
Yes, you can filter orders based on their status update dates using the parameters status_updated_at_start and status_updated_at_end.How can I unfreeze offers using the "unfreeze_offers" endpoint?
How can I unfreeze offers using the "unfreeze_offers" endpoint?What are current limitations in the testing environment?
Sandbox environement is reseted every Friday night (and copy the value present on the production environement) You are not yet autonomous to create test orders, not yet available to open the website test to review products details pages.What parameters are required to use the "Get Orders" endpoint?
To use the "Get Orders" endpoint, you must include the following required parameters: seller_contract_id: The contract ID for the seller. order_reference: The order reference. status: The order status (e.g., PENDING). carrier: The carrier for the ...